Date: May 10, 2003 8:37
company run by monkeys
I (at one time) was a satisfied
Rogers customer. My internet and cable television service
was exceptional. The Tech Support people were very helpful,
the Cell Phone had constant signal, and food at Blue Jays
games were cheap. Let's fast forward to August 2002.
I was at a Blue Jays
game and went to go get a Hot Dog and a coke. It was $25 dollars
for a Hot Dog with a small coke. Then in September 2002, Rogers
introduced the "Incredible" Rogers Bundles with lite. I signed
on to one of them ($89 a month) and was happy. I purchaced
the Rogers Digital Cable terminal. I was satisfied. Two Months
Later, in November, I was interested in upgrading to the Bundle
with full High Speed Internet. But i'd be paying $120 instead
of $110 because now they include terminal rental with the
bundles. I decided not too. Now let's go forward again to
April 2003. I load up my computer, and open Internet Explorer.
My browsing is slower than when I had dial up. I decided it
might just be congestion and went for a walk to get the mail.
I got a letter from Rogers. Can you guess what it said? They
were raising the price of my internet service by $5. I waited
a week and my speeds were still slow. I called the Monkies
at Rogers and they insisted
that my Connection and Modem was perfect. They said to call
back later in the week. I called back later in the week, and
the guy insisted the same thing, except was trying to sell
me High Speed. I hung up and called Rogers Customer Service
and threatend to cancel if they didn't do anything about it.
They sent a tech
weenie over who ran all
these new wires. Didn't fix the problem. Took out a Toshiba
modem from his truck. Hooked it up. It was extremley fast.
But then he said it was on High Speed and put the Modem back
in his truck. He brought out a TeraJet modem and hooked it
up. Didn't fix the problem.
The monkie just said that he doesn't know why it's slow
and we should upgrade to Hi Speed. Thank god DSL is available
in my area. Sympatico is calling my name.
P.S. : Do I win a T-Shirt?
CorSter, one thing at a time.
First ROGERS is run by MONKEYS, not MONKIES. Im
sure that was just a spelling error. Second clearly
youre not happy with ROGERS so stop wasting time and
dump them. If you check http://ihaterogers.ca/internet_on1.htm
youll find all kinds of alternatives offering DSL.
Now about the prized I HATE
ROGERS T-Shirt, since this is your 2nd rant I may
just reward you with the thrill of a lifetime and send you
a shirt. Please control your excitement!
May 16, 2003 1:02 PM
the request of this "RANTER" we have removed the
rant previously located here...and boy oh boy, it was a doozy!
only comment I have is that I'm going to miss this rant.
Date: May 19, 2003 9:39
i swear next time i see some
one who i think works for rogers im gonna slap him/her back
hand across the face i work seismic laying cables and there
service dosent even reach the camps im in and wen i phone
them they say i dont have a valid reason to be let out of
my contract and want to charge me $200 fee for leaving on
top of that my last bill was $86 for what fucking nothing
thats what i dident talk 1 second last month i know this cuz
the batts been dead for at least 2 so from crew 101 im saying
fuck your rogers i hope u got to prison for all the wrong
things you have done and a 300lb inmate makes you play balls
off chin with him
Now that is the freakin
definition of the word "RANT". Excellent use of
expletives and good imagery with "300 lb inmate".
I in no way condone violence but Ill be damned if I
dont know exactly how you feel!
So from crew 101 and
ME, "Fuck you ROGERS!". Ooooh
From: Ryan B.
Date: May 20, 2003 3:25
Subject: Rogers Cell Phones
I am only a new customer to
ROGERS, and I am already visiting the ihateROGERS website.
What does that tell you? I have had a few problems with
ROGERS so far.
First off they try to charge you for EVERY LITTLE THING!!!!
- On my C333, which I am stuck with for 2 years (out of my
own stupidity) I cannot change my text banner on my cell phone
to something unique. It says ROGERS AT&T, and if
I want it to say something like "Ryan" anything else like
everyone likes to put on their phones for fun... well with
ROGERS, you get the joy of adding a charge to your cell phone
bill for that!!!
- Next off, they originally charged by the second, which is
nice. But a little while ago they changed to per minute
charging. And not only that, but with most other companies,
(including pay phones) you do not get charged for the call
until it is connected. But with ROGERS, you get charged
for 1 ring, and no answer. So that is maybe 1 or 2 seconds
on the phone that hasn't even connected to the receiver of
the call, and you get charged for 1 minute!!! That may not
sound like much but WOW does it add up and must burn a hole
in ROGERS' pocket.
- Also I bought my cell phone off a 2-year contract.
And where I bought it, they told me "Activation Fee's Would
Be Waived". I agreed to purchase and on my first bill
I got charged for my activation fees. I called the retailer
and ROGERS and they said that it was up to the retailer to
ROGERS and deal with this problem. The retailer said,
"It will be taken off before your next bill". I paid
my bill all but the $35.00+tax activation fees. The
next month rolls by and it is still on my bill + late charges.
I called both the retailer and ROGERS again and I hear the
same story from both of them. I paid my bill all but
the $35.00+tax + late charges. Eventually I had gone through
this sickening process for 3 months until ROGERS finally waived
the charges. I know that this may not have been ROGERS
fault entirely, but they should also make sure that the retailers
they license their products to are not as off beat in the
business world as themselves.
- Lastly I have noticed little forms of trickery that ROGERS
performs to try to fool customers into paying more than necessary.
I had a ROGERS representative call my phone and ask me if
I wanted to sign up for 2-months of free Internet on my cell
phone. I asked him to sign me up for the 2-months and
schedule me to cancel it after the free 2-months are over.
He said no I cannot do that, I had to cancel it at the time
of, after the 2-months are over if I want to do that.
So I told him don't bother giving me the free Internet.
I would thing that many people would accept this free
2-month promotion and forget to cancel this upgrade after
the promotion expires. Therefore adding an extra $20.00
or so charge to their already over priced monthly bill.
What nice people we have at ROGERS?
This is all that I can think of off the top of my head, but
then again I have only been with ROGERS for a few months now.
I'm already eager to loosen the noose that ROGERS has around
my neck when my contract is over.
P.S. Also if anyone has any ideas for bad publicity for ROGERS,
via newspaper, radio, television. Or anything else, lets get
something going, it might be fun. Also GREAT SITE YOU
If only you found this site
a little sooner
Im afraid for you the nightmare
has only started. But within a mere 2 years youll be
free and the alternatives will be like a breath of fresh air.
Unless of course you buy out of your contract which some people
do just to rid ROGERS all together. The choice is yours.
If you have any ideas youd
like to discuss with me, dont hold back. Good Luck.