Date: August 6, 2002
Subject: Internet alternative
Love your site.
I just got out of my unhappy
relationship with Rogers
and switched over to Magma (DSL) at http://www.magma.ca.
They're great -- I suggest you add this to your internet alternatives
Andre, thanks for your support
and I am back to work on the alternatives for INTERNET services
offered by ROGERS. Magma (DSL) will definitely be added. Thanks
From: Laurie P.
Date: August 6, 2002
Subject: NFL Ticket
We have had a number of horrible
experiences with Rogers
and have made many attempts to leave - but we're stuck with
them because we want the NFL ticket program offered only by
Roger's Digital Cable Package.
If anyone can tell me of an alternative provider that offers
NFL ticket we can finally rid ourselves of rogers!
This is a novel idea - I hope they don't shut you down! Way
Laurie & Bob
To the best of my knowledge,
the only other way to go for unlimited NFL is a grey market
satellite dish. Ill look in to it though and see if
there is an alternative Im missing. Now, if you want
to avoid the expense of a grey market dish, just do what I
move next door to a guy with a grey market dish and
watch football at his house.
I would also like to say,
those rat bastards will not shut me down.
From: HIV/AIDS Online
Date: August 7, 2002
Subject: I love your site,
I was cut off my rogers, but I hate ISTOP.com now (DSL Provider)
Here's my equivalent to your
hate rogers page for my hate of www.istop.com
, my page is http://trouble.at/istop/
. I only started this site last night as that is when they
cut me off, please link to it if you ever start a LINKS section.
I had all domains listed on
I had originally been running a web server from a Rogers Cable
account, but it was terminated as they caught on to my harmless
HIV/AIDS support and prevention network. I did get away with
running my own web and chat server for about a year. Once
cut off from Rogers I moved to www.istop.com,
the worst experience of my life. ISTOP are HIV/AIDS bashers
and cut me off, breaching our contract last night.
I am now going to try www.igs.net
as they have a 3MBS DSL (3000down/640up) residential line
(PPPEO) for only $49 bucks (just 10 dollars more than ISTOP's
6 times slower and unstable service)
Although youre rant
sounds more anti-istop than anti-ROGERS, I have to say I am
disgusted, if your claim is true pertaining to HIV/AIDS bashing.
Why would a sane human being take the time to bash something
so serious? If you want to bash
bash ROGERS. And tell
them I sent you.
From: Jason C.
Date: August 8, 2002
Love your site.
okay, i'm lying, i
hate rogers. just thought
i would put a different subject line than everybody else.
but i HATE rogers and try to avoid
them like the plague.
i have experienced EVERY possible grievance with rogers possible.
i guess i'll start off with my grievance with rogers video.
one day sometime last summer, i lost my wallet. as soon as
i noticed that my wallet was lost, i called up visa, cibc,
everybody i had a card with and i cancelled them and told
them that i lost my wallet. i figure that my rogers video
card would be the least of my problems. so i called them last
to report my lost rogers video card. boy was i wrong. so i
called them up and i cancelled my card. or so i thought. about
a week later, i get a call from rogers video in HAMILTON (i
am from toronto), and they tell me that i have 7 videos and
a playstation2 that were overdue. I immediately say, "wtf?
that's not possible". the customer service or whoever was
like, "yes it is." at first, i thought that it isn't possible
because you need to sign up for a new card at each rogers
video, but i guess not. but maybe they just used my licence
info and credit card info. at any rate, i tell them that i
called a week ago to cancel my card already. they check the
records and it showed that my card was still active. immediately,
i get angry at them. i start bitching and moaning to no avail.
i finally am able to get the person's supervisor on the phone
and i try to calmly explain the situation to them. obviously,
idiots, so they put me
on hold for 30 minutes. eventually, i'm able to get it thru
their thick skulls that i cancelled my card and that they
must have screwed up when cancelling the card and that why
would i go to hamilton, rent a ps2 and seven movies (shitty
movies i might add) and then not return them? so dumb. anyway,
after about 2 hours of calls, i get them to clear my account
and i close all my rogers video accounts with them. i will
NEVER rent with them again. for two reasons: blockbuster is
a better alternative and i have directv satallite (and get
ppv for free) so i don't need to rent anymore.
my second grievance with rogers is with their cable tv branch.
they are always calling my house to try to convince me to
upgrade my television packages and what not. and they are
trying to introduce me to digital cable and subscribe to that
digital box thing. they are telling me that the reception
is great and that the channels are so clear. so i decide to
try it. it was some promotion for a free 4 months or something
like that. anyway, after trying it for 4 months, i decide
that the quality is not that much different and that the stoopid
digital box takes long to load up the channel so that i can't
just channel surf (i love channel surfing). so i call them
up and tell them that i want to cancel the digital cable and
the box thing. but they won't let me go that easily... they
try to offer me another free two month trial and what not
and i keep declining. finally, after about 15 minutes of declining
their offers, they give up and say that they will send someone
over to pick up the box. so i wait and wait on the scheduled
day. they said that someone would be around at around 10am.
they guy didn't show up at all. so i call them the next day
and say what the hell and they "apolgize" (if you can even
call it that) and they send someone over again. again, i wait
and wait. the guy doesn't come over til about 5pm. at that
point, i missed about 6 classes in the past two days waiting
for them to come pick up a box. but i'm gald that i got rid
of it. fast forward 1 month. finals time. i'm struggling thru
a final econ exam and get to the two pages of the exam. i
look at the questions and i just say, "fuck". because of those
two days of classes i missed, i could BARELY write someone
for the last two pages. in the end i passed the exam, but
those last two pages i got maybe 3-5% on. damn rogers....
i am now on directv and i am nobody's bitch any longer.
my third grievance with rogers is with their wireless service.
i was a customer with rogers at&t for about one year.
their cellular service is great, but their customer service
sucks. one time, my phone shut off and didn't turn back on
(ericcson t18d). so i took it back to the store and asked
them to send it in for servicing. so they fill out the paper
work and they give me a phone to use in the meantime. little
did i realize that it was a shitty analog phone. an ericcson
shitbox. i dont' rememmber the model id, but it was analog
only. so i don't get my phone back until 8 weeks later. by
the end of the first month, i get my bill and i notice that
they are charging me for caller id and all that other stuff.
but wait, caller id and those other special features don't
work on analog phones. but rogers at&t still managed to
charge me for it. so i call them up and wait on the phone
forever and a half. finally , i get a human voice and i bitch
them out for about 30 minutes about how they were the ones
that gave me a shit box analog phone when they knew i had
digital features that i wanted to use. so in the end, they
credited my account for the two month period for caller id
and those other features. after that ordeal, i had a bad taste
in my mouth, so i ended my contract with them and i switched
over to cityfone and i have not had a problem since.
for my fourth grievance with rogers, i will attack their "internet
provider" branch. if you can even call them an internet provider,
much lessa HIGH SPEED internet provider. i must live in a
neighbourhood where EVERY household uses rogers@home because
my internet is disgustingly slow. the fastest transfer i've
seen is about 30kb/s. wtf is that? sure it's faster than phone
modem, but if i'm paying 4 times as much, it better be a hell
of a lot faster than this. but i shouldn't complain... at
least it is working. sometimes i get outtages too. once the
cable tv goes out, the cable internet goes out too. that's
so dumb. so i call them up every time my internet goes down
and i complain and complain and i get my money back (3.50
a day or something like that). but you MUST call in order
to get your money back. it is such a hassle because they should
be crediting my account whether or not you are calling. especially
when they are "planned" network outtages to "upgrade" their
service for us. my big fat ass.... in the past month, they
have had "service maintanance" twice. the first time it went
down from 6pm-12am. the second time was from 5pm(or earlier,
i got back home at 5pm and discovered my internet wasn't working)
til 7am the next day. why the HELL would you plan a service
maintenance during the peak times people use the internet?
does that sound dumb or what???
my final grievance with rogers is concerning the blue jays.
as you may or may not know, rogers owns the blue jays. ever
since rogers bought the blue jays, they have been progressively
getting shittier and shittier. first they hire j.p. ricardi
as senior vp and gm. then he starts firing and trading people.
oh well.i used to love the jays, now i rather watch
my ass hair grow.
also, on the topic of sports. rogers also owns sportsnet.
why do they have to hire hazel mae? she's really ugly and
shouldn't be on tv. but that's just a personal grievance.
maybe some people think she's hot, but i don't.
okay,.... i think those last two topics were just trying to
hard to blame rogers... but i don't care. i hate rogers. thank
Jumping catfish!! Now thats
what I call a RANT. This guy has had every problem imaginable
with ROGERS. I wouldnt be surprised if ROGERS was responsible
for you losing your wallet also. Were they???
I bet they
were. Good use of profanity and you dont lose any points
for not using capital letters. I dont know who Hazel
Mae is, but how attractive could someone named Hazel
From: Sam V.
Date: August 8, 2002
Subject: (No Subject)
Rogers has easily got to have
the worst customer service I have ever experienced! The staff
is unknowledgeable, do not understand their own products and
in my experience do not even endorse their products outside
of the office.
I cant add anything
to that. Oh yeah I can, I hate ROGERS. Have I mentioned that